User Agreement

This agreement details your rights, obligations, and relevant rules for using LivingGem software

1

Service Terms Overview

Welcome to the LivingGem software (hereinafter referred to as 'this software'). This software is developed and operated by the LivingGem team (hereinafter referred to as "we"). When using this software, it indicates that you have fully read, understood, and agreed to all the contents of this agreement.

The core service of this software is as follows: By using the software for automatic sign-in, if the sign-in process is interrupted, we will send reminder notifications to the emergency contacts you have previously added. The specific service content and operating rules shall be subject to those actually provided by us.

2

Service Content and Nature

(1) Core Service Functions
  • Check-in Management Service: Please complete check-ins according to the rules indicated by the software. The system will record your check-in status in real-time to provide basis for subsequent emergency reminders.
  • Emergency Notification Service: When detecting that your check-in is interrupted, we will send notifications containing account status to emergency contacts based on your preset information. Regarding the criteria for determining check-in interruptions, notification content, and sending frequency, we will inform you in advance through methods such as in-app announcements, and will notify you of any subsequent adjustments.
(2) Service Characteristics

To optimize service experience and adapt to business development and technical upgrade needs, we may adjust and optimize service content, and may suspend or terminate part/all services when necessary. If the above situations occur, we will try our best to notify you in advance through reasonable methods, without needing to bear compensation or liability for this.

We will make every effort to ensure service stability but cannot guarantee absolute continuity, accuracy, or security of the service. If service interruptions, temporary data abnormalities, notification delays, or other issues occur due to technical failures, network fluctuations, third-party service abnormalities, or other unforeseen factors, we will investigate and fix them promptly but will not bear related responsibility arising from these situations.

3

User Rights and Obligations

(1) Basic User Rights

You may enjoy the rights explicitly granted by this agreement, including freely adding, modifying emergency contact information, and independently applying for account deactivation.

Please Note: After account deactivation, relevant data will be permanently deleted and cannot be recovered. Other rights not explicitly mentioned in this agreement are reserved by us.

(2) Core User Obligations
  • Information Assurance Obligation: Please ensure that the emergency contact information you fill in is true, valid, and accurate. If notification failures, privacy leaks, or other problems occur due to incorrect information, information expiration, or failure to update after changes, the related consequences shall be borne by you.
  • Compliant Use Obligation: Do not use this software to send false notifications, test information, or engage in any behavior that interferes with normal service operation or damages the legitimate rights and interests of the platform and other users. Once discovered, we have the right to immediately terminate service provision to you.
  • Account Security Obligation: Please properly keep your personal account information (such as passwords, bound devices, etc.). If any loss or risk occurs due to your own operational errors, password leaks, device loss, etc., we do not bear related responsibility.
4

Our Rights and Responsibilities

(1) Platform Rights
  • Information Review Rights: To ensure service security, we have the right to conduct compliance reviews of the information you fill in. If information is found to be false, non-compliant, or does not meet service requirements, we have the right to refuse service provision, deactivate accounts, or delete relevant data.
  • Violation Handling Rights: For users who violate this agreement, we will take measures such as restricting function use, freezing accounts, or permanent bans based on the severity of violations, while reserving the right to pursue related responsibility.
  • Data Processing Rights: To provide you with better service and continuously optimize the product, we will legally collect, store, and use your relevant data, and may also anonymize and de-identify data for legitimate purposes such as service iteration and technical research. All related operations follow the privacy policy agreement.
(2) Platform Responsibility

We will adhere to service commitments and only bear corresponding responsibility when you suffer losses due to our intentional misconduct or gross negligence. For any losses caused by force majeure, third-party reasons, or your own operational issues, we do not bear responsibility.

Additionally, the emergency notification function is affected by various external factors, and we cannot guarantee its timeliness or accuracy absolutely. Please evaluate risks yourself and rely on this function cautiously.

5

Agreement Changes and Termination

(1) Agreement Update Mechanism

If industry regulation adjustments or service operation needs require, we may revise this agreement. Updated content will be published through conspicuous methods such as software announcements and in-app messages. We recommend you review regularly. If you continue using this software, it will be deemed that you accept the changed agreement content.

(2) Account Termination Circumstances
  • User-Initiated Termination: You may independently apply for account deactivation at any time. After account deactivation, all data will be permanently deleted and cannot be recovered.
  • Platform-Initiated Termination: For accounts that have not logged in or used services for 12 consecutive months, we will remind you in advance through methods such as in-app messages; if still unused for an extended period after reminders, we have the right to deactivate such accounts and delete relevant data. If you engage in serious violations, we have the right to immediately terminate service without providing any compensation.
6

Intellectual Property and Disclaimer

(1) Intellectual Property Ownership

All intellectual property rights of this software, including but not limited to copyrights, trademarks, patents, technical solutions, etc., belong to us. Without our written permission, you shall not copy, modify, disseminate this software content, or use it for any commercial purposes.

(2) Disclaimer

This software serves only as a safety guardian auxiliary tool, and you need to bear related risks during use. If adverse consequences occur due to your personal setup errors, emergency contacts failing to process notifications promptly, etc., we do not bear responsibility.

Furthermore, for any direct, indirect, incidental, or consequential losses arising from your use of this software, regardless of cause, we do not bear responsibility.

7

Dispute Resolution

If disputes arise regarding the performance of this agreement, it is recommended to first resolve them through friendly negotiation; if negotiation cannot reach agreement, either party has the right to file a lawsuit with the competent people's court in the location of our company.

Agreement Acceptance Confirmation

I have fully read, understood, and agreed to all contents of this "User Agreement", confirming acceptance of all clause constraints.

Continuing to use this software indicates your acceptance of this agreement

I Have Read and Agree